Shipping policy
Shipping Policy
At Delmoris, we are committed to providing a smooth and enjoyable shopping experience for every customer. We carefully prepare and package each order before shipment to ensure your items arrive safely.
Order Processing Time
Orders are usually processed within 1-3 business days after payment confirmation.
During holidays, promotional events, or periods of high demand, processing times may require additional time.
Shipping Time
After your order has been processed and shipped, estimated delivery times are:
- Standard Shipping: 7-15 business days
Please note that delivery times may vary depending on your location, customs procedures, weather conditions, carrier delays, and other unexpected circumstances. In some cases, shipping may take 1-2 additional business days.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use this information to follow your package’s journey.
Shipping Address
Please make sure your shipping address is accurate and complete before placing your order. Delmoris is not responsible for delays or failed deliveries caused by incorrect address information provided by customers.
Lost or Delayed Packages
While we work with reliable shipping partners, delays may occasionally occur during transportation. If your package has not arrived within the expected timeframe, please contact our customer support team and we will assist you.
Thank you for choosing Delmoris. We appreciate your patience and support as we bring ocean-inspired essentials to your everyday life.