Refund policy

Refund and Return Policy

At Delmoris, we want our customers to have a satisfactory shopping experience.

Returns

Customers may request a return within 30 days of receiving the order. To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging where applicable.

Before returning an item, please contact us at lauri.efaralodu@gmail.com with your order number and the reason for the return. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible. We will review the issue and provide an appropriate solution.

Refunds

Once an approved return is received and inspected, we will notify you of the refund status. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is caused by an error on our part.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

For return or refund questions, contact:

Email: lauri.efaralodu@gmail.com
Phone: 5122905684
Store: Delmoris
Website: delmoris.com